No tiers to escalate through
Your ticket is not triaged by someone reading from a flowchart. It goes to someone who can log into the server and sort it out.
Independent cPanel hosting from Milwaukee, Wisconsin. Our own servers, and real people answering your tickets — 26 years and counting.
Most of the hosting companies that were around when we started are gone. Bought, merged, rebranded, then bought again. The name on the website stayed the same while the servers moved, the staff changed and support went offshore.
That has not happened here. Same owner since 2000, same city, and the people who answer your tickets are the people who run the servers. When you have been with us five years, you will still be dealing with us.
Every plan runs on cPanel with free SSL, nightly backups and one-click WordPress. Move yourself whenever you like, or have us do the whole migration for you as a paid service.
We do not charge extra for the things that should simply be part of hosting.
Every ticket lands with a person who has server access. There is no first line, no script and no bot in the way.
Your ticket is not triaged by someone reading from a flowchart. It goes to someone who can log into the server and sort it out.
That is our target during business hours. A site that is down is treated as urgent whenever it arrives, and our monitoring often catches it first.
Every ticket is a permanent record of what was asked, what was changed and when. Nothing is lost in a conversation nobody wrote down.
Shared hosting starts at $5 a month for your first year. What it renews at is printed right beside the offer — not buried in the terms where you find it a year later.
Rather not do it yourself? Our migration service moves your site, email and databases across for a one-time $299. Usually done overnight, with no downtime.
Pay monthly or yearly, cancel whenever you like. We have kept customers for two decades without ever needing to tie one down.
Choose the plan that fits and complete checkout. Your account is set up straight away and your cPanel details arrive by email.
Upload your files and import your databases through cPanel, or hand us your old host’s login and we will do the whole thing for a one-time $299.
When you are happy the copy is working, switch your nameservers. We will confirm the change went through cleanly.
The best compliment a host can get is being forgotten about.
I have these guys handle all of my website hosting needs because they get the job done and need very little attention from me on a regular basis.
I like the reliability and responsiveness of IDLhost’s service and staff. It’s one less thing I have to think about daily.
Shared hosting from $5 a month for your first year. No contract, and the rate each plan renews at is printed on its card.